Need help? Email bitewise@jumpstartcreatives.com — we usually reply within 2 business days.
Signing in
- Enter your email and we'll send a 6-digit code. Check spam or promotions if it doesn't arrive in a minute.
- You can request a new code every 60 seconds.
AI photo scans
- Free accounts get 3 photo scans a day, up to 7 with a 3-day logging streak and by inviting a friend.
- Estimates can be off — always review and edit items before saving.
- Out of scans? Describe the meal in words, use search or barcode, or add your own Anthropic/OpenAI API key in Settings → AI.
Apple Health / Health Connect
- Connect in Settings → Apple Health (or Health Connect). BiteWise only reads steps and active calories.
- Seeing zeros? Check Settings → Health → Data Access & Devices → BiteWise (iPhone) or Health Connect → App permissions (Android).
Reminders
Turn on meal and water reminders in Settings → Reminders, and allow notifications when asked.
Supporting BiteWise
BiteWise is free with no subscription, powered by donations. Supporters get higher daily AI limits.
Delete your account
In the app: Settings → Delete account. This permanently removes your profile, meal and weight logs, custom foods and saved meals right away.
No longer have the app? Email bitewise@jumpstartcreatives.com from the email address you signed in with, with the subject “Delete my BiteWise account”. We delete the account and all its data within 7 days and reply to confirm. Aggregate AI cost records are kept without any link to you. See our Privacy Policy.